Privacy Policy

Last updated: November 2026

1. Who we are

This website is operated by Nastech FZCO, trading as Nastech Solar, Jumeirah Bay X2 Tower, Office #3505, Cluster X, Jumeirah Lakes Towers, Dubai, United Arab Emirates. We are a wholesale distributor of solar and energy storage products for installers, EPC contractors and dealers. Email: sales@nastechsolar.com.

2. What we collect

• Details you send through our forms: name, company, email, phone or WhatsApp number, country and the content of your request.
• For warranty claims: product details, serial numbers, purchase information, photos and videos.
• For customer accounts: your login details, account activity, quotations and orders, billing and delivery addresses.
• Technical data when you visit: browser type, IP address, time zone, the pages you view and the site that referred you, partly through cookies (see our Cookie Policy).

3. How we use it

We use this information to answer your requests and send quotations, to process orders, invoices and deliveries, to manage customer accounts and warranty claims, to screen for risk and fraud and keep the website secure, to understand how the website is used so we can improve it, and to meet legal obligations. We send product or campaign information only if you agree to receive it, and you can unsubscribe at any time.

4. Who we share it with

We share information only where needed: with manufacturers for warranty claims, with the freight forwarder or carrier that handles your order, with providers that host and run our website and business software, and with authorities where the law requires it, for example to respond to a lawful request for information. We use Google Analytics to understand how visitors use the website; you can read how Google uses this information at policies.google.com/privacy and opt out at tools.google.com/dlpage/gaoptout. We do not sell personal information.

5. Security and retention

We protect information with access controls, encrypted connections (HTTPS) and protection against automated form submissions. We keep it only as long as needed for the purposes above and for the periods the law requires; order information is kept for our records.

6. Your rights

You can ask to see, correct, update or delete the personal information we hold about you, or object to its use. Write to us at the address below. We do not change our data practices when your browser sends a Do Not Track signal.

7. Changes

We may update this policy, for example to reflect changes to our practices or for legal or regulatory reasons. The date at the top shows the latest version.

8. Contact

Questions or complaints about privacy: sales@nastechsolar.com, or by post to Nastech FZCO, trading as Nastech Solar, Jumeirah Bay X2 Tower, Office #3505, Cluster X, Jumeirah Lakes Towers, Dubai, United Arab Emirates.